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Warranty

EcoVent USA warrants its EcoVent chimney systems to be free from functional failure due to defects in material or workmanship for as long as the original consumer owns the chimney system. This warranty provides for replacement of any components which fail as a result of normal use on a residential fireplace, wood burning stove, furnace or boiler. These chimneys are designed to vent residential heating oil, untreated wood, low sulphur coal, and natural or LP gas. They are designed to operate at a continuous temperature of 538°C (1000°F) or less. They are not designed to vent condensing oil or gas appliances.

This warranty is void if the chimney is used in an application for which it is not designed. (Note: This warranty is void if the chimney is not installed according to the installation instruction included. In case of a chimney fire, the chimney must be inspected and approved by a certified chimney Sweep before use. Chimney fires are dangerous and preventable. We strongly encourage you to have your chimney cleaned regularly according to the installation instruction.) EcoVent USA warrants all stainless steel chimney components against perforation as a result of corrosion. This warranty does not cover damage caused to the building by chimney fires or misuse of the product.

No claims under this warranty will be honored unless EcoVent USA is notified of the potential claim and EcoVent USA will only be responsible for repair or replacement of any components found to be defective under this warranty. In no event shall EcoVent USA be responsible for any incidental or consequential damage caused by defects in the EcoVent chimney system. During the first ten years of the warranty EcoVent USA will provide replacement chimney components at no charge. During the balance of the warranty EcoVent USA will provide replacement chimney components at 50% of the current retailing price at the time of the warranty claim.

EcoVent USA will not be responsible for labor of any kind required in the removal or replacement of an EcoVent system replaced under this warranty, nor for the transportation or return of a product, or transportation of replacement product. The EcoVent systems must be installed according to the Installation Instructions included with every system at the time of purchase. Installation must be performed by a trained professional installer defined one of the following: CSIA Certified Chimney Sweeps, NFI Certified Specialists, or WETT Certified Professionals. After each inspection, maintenance, and cleaning, the certified chimney sweep must fill out and date the appropriate section of the warranty card provided with the chimney system. If you do not have a set of installation instructions, the installation instruction is available online at www.ecoventusa.com.

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